There is anecdotal evidence to support that there has been an increase of credit card fraud and identity theft over the past several years. Even with this, credit card companies state that chargebacks are not really that common.
With that being said, it is important to make sure that you are checking your credit card statements each month.
Make sure that you keep track of all your charges and if you find something on your statement that does not match up, it is important to know your rights and how to protect yourself from these charges before they end up making a negative mark on your credit report.
Most of the time when you find an error on your statement it is quite easy to take care of. However, there are some disputes that will need further information in order to get them removed from your card.
When it comes to disputing any charge, there are several reasons why you should submit your dispute in writing. Here are 4 reasons to make sure that you present your credit card dispute in writing each time.
The first reason to submit your dispute in writing is that writing will limit your liability in the case. If you put into writing the reasons that you are disputing a charge you are less likely to be liable for the charges should they be found fraudulent or in error.
When you write a letter to a credit card company about your billing statement, all of the information will be clear and easy to understand. This can be important when you are trying to dispute a charge.
When disputing a credit card charge it is likely that you will need to contact the company by phone. Make sure that you write down the names of anyone that you speak to. By doing this you will be able to provide evidence of speaking to employees of the company, which can help further down the road.
When discussing a dispute over the phone it is easy to become distracted. Writing a dispute letter allows you to keep all of your information organized. It also allows you to make sure that the information is complete and accurate.
Typically, disputing a credit card charge on your statement is a fairly simple process. In fact, in many cases a simple phone call can take care of it. However, even if you easily get an item removed from your credit card statement it is still a good idea to keep documentation of the dispute just in case it ever comes up again.
Writing the company and asking for a letter to confirm that the dispute was investigated provides you with documentation that can be useful in the future.